ChatSMB is a powerful AI chatbot designed to help small businesses engage with prospects, ensuring no opportunity is missed. Powered by ChatGPT, this AI agent operates 24/7, providing a human-like conversational experience on business websites to capture leads and generate more business opportunities.
One of ChatSMB's standout features is the ability to maintain continuous communication with website visitors, offering live chat whenever needed. This flexibility allows businesses to engage prospects in real time, ensuring that potential leads are nurtured without delay.
ChatSMB excels in capturing key contact information, such as phone numbers and email addresses, from prospects. This ensures that businesses can follow up effectively and maintain engagement even after the initial conversation. Additionally, ChatSMB offers the functionality to transition ongoing chats to the business owner's inbox, whether through AI-driven conversations or live chat. This seamless transition ensures continuity in customer interactions, allowing business owners to step in whenever necessary.
The chatbot's AI is powered by large language models (LLMs) that are contextually aware of the business. By crawling the business's website, ChatSMB gathers relevant information to provide accurate and tailored responses to visitors. Furthermore, businesses have the option to customize the chat widget to match their branding, enhancing the overall customer experience.
ChatSMB offers a 14-day free trial with access to all features, including 1-on-1 support to help businesses get started. After the trial, businesses can select pricing plans tailored to their conversation volume and needs, making ChatSMB a scalable and accessible solution for small businesses looking to improve customer engagement.
