Customer: Hi, my car won't start. Can you help me figure out what's wrong?
ChatGPT: Sure, let's try to narrow down the issue. Is the engine cranking when you turn the key?
Customer: No, it's not making any noise at all.
ChatGPT: Okay, it could be a problem with the battery or the starter. Have you checked the battery voltage recently?
Customer: No, I haven't. How do I do that?
ChatGPT: You can use a multimeter to measure the voltage at the battery terminals. It should read around 12 volts with the engine off. If it's lower than that, the battery may be dead.
