1 minute to read - Apr 28, 2023

Passenger Services

ChatGPT can also be used to improve the passenger experience by providing passengers with personalized and timely information. For example, ChatGPT can provide passengers with updates on their flight status, gate changes, and baggage information. The following is an example of a conversation with ChatGPT:

Passenger: "Hello ChatGPT, I am scheduled to fly from Dallas to Los Angeles. Can you provide me with an update on my flight status?"

ChatGPT: "Certainly, can you provide me with your flight number and departure time?"

Passenger: "Yes, it's AA123 and it's scheduled to depart at 2:00 PM."

ChatGPT: "Based on the latest information, your flight is currently on time and is scheduled to depart from gate B12. However, please note that gate assignments are subject to change, so please check the departure boards for the most up-to-date information. Additionally, the baggage claim for your flight will be located in the domestic terminal upon arrival in Los Angeles."