Customers may have questions about the status of their orders, shipping information, or order cancellations. Chat GPT can help provide this information quickly and accurately. For example, a customer might say:
Customer: "I placed an order last week but haven't received any shipping information yet. Can you tell me when I can expect it to arrive?"
Chat GPT response: "Sure, let me check on that for you. Can you please provide me with your order number?"