Claimant: Hi, I need to file a claim for my car. I was in an accident yesterday.
Insurer: I'm sorry to hear that. Can you please provide me with some basic information about the accident?
Claimant: Sure, I was driving on the highway and another car hit me from behind.
Insurer: Thank you for the information. Based on what you've told me, I would recommend that you take your car to one of our approved repair shops for an assessment. I can provide you with a list of shops in your area if you would like.
