itSMF Czech Republic Conference – Digital Transformation & AI in IT Service Management

itSMF Czech Republic Conference – Digital Transformation & AI in IT Service Management
When: 28-29 Jan 2026 Where: Prague, Czechia 11 Speakers Where to register: conference.itsmf.cz

The itSMF Czech Republic Conference is a leading annual event dedicated to IT Service Management (ITSM), digital transformation, and innovative technologies. The conference gathers IT professionals, managers, business leaders, and technology experts to explore current trends, best practices, and emerging tools that drive efficiency and innovation in IT operations.

A key focus of the conference is the integration of artificial intelligence (AI) in ITSM and digital processes. AI-related sessions highlight how intelligent automation, machine learning, and AI-driven analytics are transforming IT service delivery, process management, and organizational decision-making. Participants can learn about:

  • AI-enabled automation for IT operations and service workflows

  • Predictive analytics and machine learning for proactive IT problem management

  • Digital transformation strategies leveraging AI to optimize service delivery and enhance customer experience

  • Practical case studies demonstrating AI implementation in IT departments and enterprise environments

The conference also offers keynotes, panel discussions, workshops, and networking opportunities, providing a platform to share knowledge, explore innovative solutions, and discuss the future of AI in IT Service Management.

Overall, the itSMF Czech Republic Conference demonstrates how AI and emerging technologies are shaping the future of ITSM, empowering organizations to become more agile, efficient, and data-driven.

Speakers

Kaimar Karu
Former Minister of Foreign Trade and Information Technology of Estonia
Luboš Chládek
CIO Czechoslovak Group
Josephin Galla
Regional Sales Director
Gabriela Šojdelová
Vice-President PMI Czech Republic AlgoRepublic
Ivana Watson
Leadership and Business Consultant NIT Consultant
Juan Manuel Espinoza
Head of Service Transformation
Roman Kazička
Knowledge Management Enterprise Architect Mind Architect
Jaro Tomik
Chief Technologist, Digital Enablement
Roman Zhuravlev
ITIL architect Mind Architect
Jiří Skála
Principal Consultant Black Box Principals
Martin Picek
Coordination and Project Management DropShot Capital Management

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