In a strategic collaboration aimed at driving innovation and advancing the adoption of artificial intelligence (AI) technology, IT services provider Kyndryl has announced an expanded partnership with Google Cloud. This partnership aims to develop responsible generative AI (Gen AI) solutions and accelerate the integration of AI technology within their customer base.
Building upon their collaboration since 2021, which focused on hybrid cloud adoption and infrastructure modernization, the enhanced partnership will leverage Google Cloud's AI capabilities, including the Gemini Large Language Model (LLM), in combination with Kyndryl's expertise and managed services. Together, the two companies will focus on developing and deploying Gen AI solutions to address the evolving needs of their customers.
With over 30 years of experience in managing large enterprise environments, Kyndryl is well-positioned to understand the complexities of Gen AI solutions. By combining their expertise with Google Cloud's AI capabilities, both companies aim to deliver a new generation of AI solutions that enable businesses to achieve true transformation.
The expanded partnership will focus on several key areas, including AI and Data Foundation Advisory and Implementation Services, aimed at helping customers identify optimal Gen AI use cases and data foundations aligned with their business goals. Additionally, the partnership will leverage Google Cloud's Cortex Framework to enhance Enterprise Resource Planning, driving productivity, innovation, and insights for businesses.
Kyndryl also plans to make its custom LLM Operations (LLMOps) Framework available to Google Cloud customers, enabling solutions that address common challenges responsibly and cost-effectively. Furthermore, Kyndryl will enhance its AI and data analytics skills base by increasing training opportunities through the Google Cloud Academy.
Yateendar Bollini, Director of Global Consulting Partnerships at Google Cloud, emphasized the transformative potential of generative AI in improving business operations. Through the expanded partnership, Kyndryl will provide enterprise customers with the expertise and solutions needed to accelerate business transformation with Gemini on top of Google Cloud's secure infrastructure.
As companies navigate the evolving digital transformation landscape, partnerships like this provide opportunities for organizations to enhance their AI capabilities and learn from each other. Early collaborations between Kyndryl and Google Cloud have already resulted in the successful launch of Gen AI solutions for companies like iHub Solutions, demonstrating the tangible benefits of responsible AI adoption in driving productivity and efficiency gains.
Koh San Joo, CEO of iHub Solutions, praised Kyndryl's expertise and end-to-end services in launching their first generative AI pilot, highlighting its potential to bring significant transformations to customer service functions and advance the organization's mission and vision for AI-driven transformation.
The partnership between Kyndryl and Google Cloud signifies a significant step forward in the responsible adoption and advancement of AI technology, empowering businesses to harness the transformative power of Gen AI and drive innovation across industries.
