The Conversational AI & Customer Experience Summit

The Conversational AI & Customer Experience Summit
When: 18-19 Jul 2024 Where: Jalan Haji R. Rasuna Said Blok C No.22, Karet Kuningan, Kecamatan Setiabudi, RT.1/RW.5, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia 17 Speakers Where to register: conversationaltechsummitasia.com

Welcome to the most anticipated event of the year, where the worlds of technology and customer experience converge - the Conversational AI & Customer Experience Summit! Set against the vibrant backdrop of Jakarta, Indonesia, our event promises to be a dynamic and enlightening gathering for professionals, innovators, and thought leaders from across the globe.

In an era where customer expectations are evolving rapidly, and businesses strive to stay ahead of the curve, conversational AI has emerged as a transformative force. Our summit is designed to explore the incredible potential of this technology in reshaping the customer experience landscape.

Join us as we embark on a journey into the future of customer engagement, where artificial intelligence and natural language processing are unlocking new dimensions of customer interaction. Discover the latest trends, breakthroughs, and best practices that are driving the evolution of customer service, sales, and marketing.

Over the course of our event, you'll have the opportunity to engage with leading experts, gain valuable insights, and network with peers who are at the forefront of this exciting revolution. Whether you're a seasoned industry veteran or just starting to explore the world of conversational AI, this summit offers something for everyone.

Speakers

Saurabh Chandre
ASSOCIATE VICE PRESIDENT Tata Communications
Mark Chen
GENERAL MANAGER SEA Omnichat
Prateek Choudhary
HEAD - DIGITAL TRANSFORMATION Godrej Consumer Products Limited
Lisa Widodo
COO & CO-FOUNDER Blibli.com
Smiley Kuntjoro
CHIEF PRODUCT OFFICER Shipper
Charles Budiman
CHIEF DIGITAL OFFICER Maybank
Yew Choong Chew
CHIEF DATA OFFICER AmBank Group
Mira Koeshandajani
VP BUSINESS STRATEGY PT Smartfren Telecom Tbk
Ashish Sharma
VP CUSTOMER SUCCESS DBS Bank
Pushpendra Kumar
SENIOR VICE PRESIDENT PT. Indosat Tbk
Hendro Lim
VP OF OPERATIONS Flip AI
Deepak Gupta
VICE PRESIDENT CARS24
Dr. KASPAR SITUMORANG
EXECUTIVE VICE PRESIDENT PT Bank Rakyat Indonesia (Persero) Tbk
Edwin Simjaya
HEAD OF AI & SOFTWARE CENTER PT Kalbe Farma, Tbk
Bhargava Sreepathi
DIRECTOR DATA SCIENCE Syneos Health
Agata Bas
ENTREPRENEUR & BRAND ADVISOR
Joseph Simbar
CHIEF EXECUTIVE OFFICER Mimin

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